Privacy Policy

Effective Date: July 2026

At Mosaic Media, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when using our website or engaging with our services.

Information We Collect

We may collect the following types of information:

• Full name
• Email address
• Phone number
• Company or business name
• Project details and inquiries
• Billing information (when applicable)
• Website usage data through cookies and analytics tools
• Any information voluntarily submitted through contact forms or email communications

How We Use Your Information

The information we collect is used to:

• Respond to inquiries and consultation requests
• Deliver our services efficiently
• Prepare quotations and project proposals
• Improve our website and user experience
• Communicate project updates
• Send marketing communications (only with your consent)
• Maintain internal business records
• Comply with legal and regulatory obligations

Cookies & Analytics

Our website may use cookies and similar technologies to improve functionality and analyze visitor behavior.

These technologies help us understand:

• Website traffic
• User preferences
• Most visited pages
• Device and browser information
• Performance improvements

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

To provide our services, we may work with trusted third-party providers, including:

• Google Analytics
• Google Ads
• Meta Platforms
• YouTube
• Cloud hosting providers
• Payment processing providers
• Email marketing platforms

These providers process information according to their own privacy policies.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we take reasonable precautions, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

Information Sharing

We do not sell, rent, or trade your personal information.

Information may only be shared when:

• Required by law
• Necessary to deliver contracted services
• Working with trusted service providers under confidentiality agreements
• Protecting our legal rights or preventing fraud

Intellectual Property & Client Materials

Any files, brand assets, documents, or materials shared by clients remain the property of their respective owners unless otherwise agreed in writing.

Project materials created by Mosaic Media may be showcased in our portfolio unless restricted through a confidentiality agreement.

Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your data where legally permitted
• Withdraw consent for marketing communications
• Request information about how your data is processed

To exercise these rights, please contact us using the information below.

Data Retention

We retain personal information only for as long as necessary to:

• Complete ongoing projects
• Meet contractual obligations
• Comply with legal requirements
• Resolve disputes
• Maintain business records

When information is no longer required, it is securely deleted or anonymized.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review their respective privacy policies before providing personal information.

Children’s Privacy

Our services are intended for businesses and individuals aged 18 years or older.

We do not knowingly collect personal information from children under the age of 13.

Changes to This Privacy Policy

Mosaic Media reserves the right to update this Privacy Policy at any time.

Any changes will be published on this page along with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.

Mosaic Media

Email: info@mosaicmedia.com.pk

Phone: +92 331 3080441